Refund Policy

Last updated: May 31, 2026

At IPTV Unlimited, we are committed to your satisfaction. This Refund Policy outlines the conditions under which refunds are granted.

1. Free Trial

We strongly encourage all new customers to take advantage of our 24-hour free trial before purchasing a subscription. The free trial provides full access to our service, allowing you to evaluate quality, channel selection, and compatibility with your devices at no cost and with no payment information required.

2. Refund Eligibility

Refunds may be considered under the following circumstances:

• The service was completely inaccessible for more than 72 consecutive hours due to an issue on our end, and our support team was unable to resolve it.
• A duplicate payment was processed due to a technical error.
• The request is made within 48 hours of the initial purchase and the account has not been actively used (less than 2 hours of streaming).

3. Non-Refundable Cases

Refunds will not be issued in the following situations:

• The customer changed their mind after purchase.
• The service was used and the customer decided not to continue.
• Issues related to the customer’s internet connection, device incompatibility, or ISP restrictions.
• Partial use of the subscription period.
• Accounts suspended due to violation of our Terms & Conditions.
• Purchases of the free trial that were accidentally upgraded.

4. How to Request a Refund

To submit a refund request, please contact our support team within the eligible timeframe:

• Email: unlimitediptvs@gmail.com
• WhatsApp: Available via our Contact page

Please include your order number, the email address used for purchase, and a brief description of the issue. Our team will review your request and respond within 24–48 hours.

5. Refund Processing

Approved refunds will be processed within 5–10 business days to the original payment method. Processing times may vary depending on your bank or payment provider. Cryptocurrency payments will be refunded at the exchange rate at the time of the original transaction.

6. Chargebacks

We ask that you contact us before initiating a chargeback with your bank or payment provider. Unauthorized chargebacks may result in permanent account suspension. We are always willing to resolve disputes directly and promptly.

7. Changes to This Policy

IPTV Unlimited reserves the right to update this Refund Policy at any time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Refund Policy, please reach out to us at unlimitediptvs@gmail.com. We are here to help 24/7.